IHGIZIHGIZ clubDocs
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πŸš€Getting started

  • See it working
  • What is IHGIZ Club?
  • Quickstart
  • Guided setup
  • Invites & access
  • Roles & access

πŸ§‘β€πŸ€β€πŸ§‘People & membership

  • The membership lifecycle
  • Membership tiers & renewals
  • Recording payments
  • Taking payment online
  • The digital membership card

πŸ“„Pages & templates

  • The block editor
  • Templates

🎟️Events & check-in

  • Running an event
  • Reminders
  • Member self-service

πŸ’¬Conversations

  • The unified inbox
  • Website chat widget
  • Telegram bot & groups
  • Two-way email
  • FAQs & rules

πŸ“£Reaching everyone

  • Announcements
  • Reports
  • What runs on a schedule

🌐Domains & platform

  • Custom domains
  • The super console
  • Data & privacy
Docs/Conversations

Two-way email

Replies land back in the inbox automatically.

When you reply to an email conversation, we send it through Resend with a Reply-To address that carries a private thread token. When the contact replies, our inbound webhook routes their message straight back into the same conversation β€” no copy-pasting, no lost context.

Setting it up (platform admins)

  1. 1Add your Resend API key and sender address in the super console under Settings β†’ Email.
  2. 2Set an inbound email domain (for example inbox.your-domain.com).
  3. 3Set an inbound webhook secret.
  4. 4Point that domain's inbound email webhook at /api/webhook/email, passing the secret as ?secret=… or an X-Webhook-Secret header.

Quoted history is trimmed from replies automatically, so the inbox shows only what the person actually wrote.

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