Taking payment online

The ledger records money however it arrives — cash, a bank transfer, a card. Once your club has connected its own Stripe account, a member can also pay their tier or an event fee by card without anybody recording anything by hand. The money is paid into your club's account, never the platform's.

Connecting your Stripe account

• On the Payments page, choose Connect Stripe. Stripe's own pages ask for the club's details and the bank account it pays out to.
• When Stripe has what it needs, you come back to the Payments page and card payment switches on. Until then the panel says what is still missing, with a button to finish.
• If there is no Connect Stripe button at all, the platform has no payment processor set up yet — talk to whoever runs it.

What gets charged

• The price always comes from your own records — the tier's fee or the event's price. A price cannot be set by whoever opens the checkout page.
• A tier that renews is billed as a subscription; a tier with a one-off joining fee is billed once. Putting the same figure in both would bill twice, so a tier is one or the other.
• An event fee is a single charge against a place somebody actually holds. Nobody on the waitlist is ever charged.

What happens afterwards

• The payment lands in your ledger with the processor's own reference, so it reconciles against a statement.
• The payer is emailed a receipt saying what it was for, when, and what period it covers.
• A membership payment makes them a member of the tier they paid for and moves their expiry — or grants a tier that never expires, without inventing a date for it.
• A refund is recorded as a negative entry against the original rather than by deleting it, so the ledger still reconciles, and the payer is told.
• A failed renewal flags the subscription past due and emails the member. Their membership is not cut off: a card that expires is a bookkeeping problem, and a human decides what to do about it.