IHGIZIHGIZ clubDocs
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πŸš€Getting started

  • See it working
  • What is IHGIZ Club?
  • Quickstart
  • Guided setup
  • Invites & access
  • Roles & access

πŸ§‘β€πŸ€β€πŸ§‘People & membership

  • The membership lifecycle
  • Membership tiers & renewals
  • Recording payments
  • Taking payment online
  • The digital membership card

πŸ“„Pages & templates

  • The block editor
  • Templates

🎟️Events & check-in

  • Running an event
  • Reminders
  • Member self-service

πŸ’¬Conversations

  • The unified inbox
  • Website chat widget
  • Telegram bot & groups
  • Two-way email
  • FAQs & rules

πŸ“£Reaching everyone

  • Announcements
  • Reports
  • What runs on a schedule

🌐Domains & platform

  • Custom domains
  • The super console
  • Data & privacy
Docs/Events & check-in

Running an event

From draft to a checked-in guest list.

  1. 1Create the event with a date, place, and optional capacity. Keep it a draft while you prepare.
  2. 2Publish it β€” it appears on your public events page and on your home page.
  3. 3People RSVP publicly. Over capacity (or if you require approval) they land on the waitlist for you to approve.
  4. 4Each RSVP mints a QR ticket. Guests can add the event to their calendar in one tap.
  5. 5At the door, scan a guest's QR with any phone camera while signed in β€” confirm, and they're checked in.

No scanner app required. The QR opens a check-in page that only works for signed-in staff of that club.

The event's own lifecycle

ActionWhat happens
PublishThe event appears publicly and starts taking RSVPs. Anyone already waitlisted who now fits is moved up and told.
Back to draftIt disappears from the public page. Existing registrations are kept.
DuplicateA fresh draft a week later with the same details and none of the guests β€” the everyday alternative to recurring events.
CancelEvery outstanding place is released and everyone holding one is notified by email and Telegram. The public page explains itself instead of 404ing.

On the day

  • The roster filters by where people are β€” going, waitlist, checked in, cancelled β€” and searches by name, email, or phone.
  • β€œAdd at the door” registers a walk-in and checks them in at once, and records them in People so you can follow up.
  • Export the visible list as a CSV if you'd rather run the door off paper.
  • Each row links to that guest's ticket, so you can check someone in without their phone in your hand.

The event's own page

An event is more than a paragraph. The short description is the sentence a card, a search result and a notification quote β€” keep it to a line or two. Everything else goes in the long form below it, built from the same pieces your public pages are made of.

  • The long form uses the same block editor as your pages, minus the three blocks that render your club's own records β€” a price list inside one event makes no sense.
  • Hosts name who is running it. Link a host to someone in People where there is one, or type a name where there is not, so a visiting speaker need not join to be credited.
  • A street address and a map link give a guest somewhere to go and something for their phone to navigate to.
  • The page states its situation once, in one box: open for bookings, approval required, fully booked, happening now, past, or cancelled β€” with what that means for the reader and the one thing to do.

How places are counted

  • Capacity counts people, not bookings β€” a party of four takes four places.
  • A booking that won't fit joins the waitlist; a smaller party behind it can still take the remaining seats.
  • When a place frees up, the oldest waitlisted booking that fits is confirmed automatically and emailed its ticket.
  • Events that require approval never auto-promote β€” a human decides who gets in.
  • RSVPing twice with the same email returns the original ticket rather than taking a second place.
Create an event
PreviousTemplatesNextReminders

On this page

  • The event's own lifecycle
  • On the day
  • The event's own page
  • How places are counted