Member self-service

Every ticket page has a “Can't make it? Release my seat” link. Cancelling frees the place immediately, so someone on the waitlist can take it — no email to you, no manual edit.

• Tickets are authenticated by their own unguessable link — no account needed.
• A seat that's already been checked in can't be cancelled.
• Members see all of their tickets together on their membership card.
• Members can update their own name and phone from the card — email stays club-managed, because it links their bookings and messages.

When a ticket isn't valid

A ticket page always says where its holder stands: confirmed, still on the waitlist, released, or belonging to an event that was cancelled. The door page says the same thing to staff, and refuses to check in anyone who isn't actually confirmed — with a link to the roster so it can be sorted out on the spot.