IHGIZIHGIZ clubDocs
Get started

πŸš€Getting started

  • See it working
  • What is IHGIZ Club?
  • Quickstart
  • Guided setup
  • Invites & access
  • Roles & access

πŸ§‘β€πŸ€β€πŸ§‘People & membership

  • The membership lifecycle
  • Membership tiers & renewals
  • Recording payments
  • Taking payment online
  • The digital membership card

πŸ“„Pages & templates

  • The block editor
  • Templates

🎟️Events & check-in

  • Running an event
  • Reminders
  • Member self-service

πŸ’¬Conversations

  • The unified inbox
  • Website chat widget
  • Telegram bot & groups
  • Two-way email
  • FAQs & rules

πŸ“£Reaching everyone

  • Announcements
  • Reports
  • What runs on a schedule

🌐Domains & platform

  • Custom domains
  • The super console
  • Data & privacy
Docs/Conversations

Telegram bot & groups

Meet your community where it already is.

Connect the bot

  1. 1Create a bot with @BotFather in Telegram and copy its token.
  2. 2Paste the token in Settings β†’ Telegram and save.
  3. 3We validate it, register the webhook, and publish the slash-command menu automatically.

What members can do in a DM

CommandDoes
/helpLists everything the bot can do.
/eventsThe next upcoming events with links.
/joinA link to request membership.
/cardTheir own membership card (members only).
/rulesYour community rules.
/faqBrowse FAQs β€” or ask a question in plain language.
/websiteYour public page.

Free-text questions in a DM are answered automatically from your FAQs. Anything the bot can't answer stays in your inbox for a human reply.

Group management

  • Add the bot to your community group as an admin β€” it connects to your club automatically.
  • New members are welcomed and recorded in People.
  • Join requests are logged as applicants; approving the applicant in the console approves their Telegram request too.
  • Broadcast announcements to the group from Settings.

Replies are bilingual β€” the bot answers in Arabic to members whose Telegram language is Arabic.

Connect Telegram
PreviousWebsite chat widgetNextTwo-way email

On this page

  • Connect the bot
  • What members can do in a DM
  • Group management